Customer Service Agent
Seeking customer service professionals who communicate clearly, remain patient under pressure and solve problems efficiently
- Remote
- Full-Time
- 750 USD Monthly
Interested and eligible candidates should apply no later than January 31st, 2026 which is now closed for application.
If shortlisted, you’ll join a virtual interview where we learn more about your communication style, work ethic and personality.
We assess your English proficiency to ensure you're ready to support customers with clarity and confidence.
Once accepted, you’ll go through our onboarding training before getting assigned to best-fit organisations.
- Must be a minimum of 18 years old by December
- Demonstrate strong English language proficiency
- Must have a minimum of a high school certificate
- Must be a resident of India, Kenya, or the Philippines
- Competitive salary starting at $750
- Remote work station allowance
- 30 days of annual paid time off
- Performance-based bonus
Handle customer inquiries through real-time chat or scheduled channels like email.
Resolve customer complaints and issues promptly with professionalism and accuracy
Provide clear and helpful information about products or services
Process customer orders, applications, refunds and service requests
Maintain accurate records of customer interactions and transactions
Follow up with customers to ensure resolution and satisfaction
Escalate unresolved or complex issues to senior support or management when necessary
Stay up to date with product knowledge, company procedures and policy changes
Manage and update customer accounts and personal information
Collaborate with internal departments to resolve customer concerns efficiently
Conduct customer satisfaction surveys and gather feedback when required
Analyze customer feedback to help identify trends and suggest improvements